KubeCon + CloudNativeCon North America 2024

Internal platforms play an essential role in boosting the productivity of developers who use cloud native technologies. That’s why Salesforce, a global leader in the cloud for more than two decades, evolved its existing collection of managed services and capabilities into a cohesive platform that delights developers. In this talk, you’ll learn how Salesforce's platform removes friction, unifies interfaces, and meets developers where they are with industry standard tooling. As you design and build your own platforms, you’ll be able to use the same principles that guided Salesforce to accelerate day-1 onboarding of new apps, increase the speed of the developer inner-loop and testing cycles, and reduce the time it takes to deliver new code to production. Our lessons learned will help you avoid missteps. Finally, you’ll learn how to measure developer satisfaction, performance, activity, collaboration, and efficiency to ensure that your platform delivers the most value for your developers.